Shipping Information

 

🚚 Shipping Information

At Luxeniova, we’re committed to delivering your order efficiently and safely, wherever you are in the world. Below you'll find everything you need to know about our shipping process.


🌍 Where do you ship?

We ship worldwide. Whether you're in Europe, North America, Africa, or elsewhere — we've got you covered.


⏱️ Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays).
You’ll receive a confirmation email once your order is shipped.


📦 Estimated Delivery Times

  • USA & Canada: 7–12 business days

  • France & Europe: 8–15 business days

  • Rest of the world: 10–20 business days

Please note: these are estimated times. Delays may occur due to customs or shipping volume, especially during holiday seasons.


🔍 Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your package at any time using our Order Tracking page.


💳 Shipping Fees

  • Express shipping: $10 ( 3 - 5 business days)

  • Standard shipping: Free (7 - 15 business days)

🚨 Customs & Duties

International orders may be subject to import duties or taxes, depending on your country’s regulations. These fees are the responsibility of the customer.


🤝 Delivery Guarantee

We work with trusted logistics partners to ensure your order arrives in good condition.
If your package is lost or arrives damaged, please contact us at contact@luxeniova.com, and we’ll take care of it.


✨ A smooth shipping experience — the Luxeniova way.