Privacy Policy

🔒 Privacy Policy

At Luxeniova, the protection of your personal data is our top priority. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We only collect the necessary data to:

  • Process your orders (name, address, email, phone number, etc.)

  • Manage your customer account

  • Communicate with you (customer service, newsletters with your consent)

  • Improve our services and your experience on the site

2. How We Use Your Data

Your data is used only to:

  • Manage and fulfill your orders

  • Enhance the website and our offerings

  • Send marketing communications (with your explicit consent)

  • Prevent fraud and ensure secure transactions

3. Data Sharing

We do not sell or rent your data to third parties.
However, we may share information with:

  • Our service providers (shipping carriers, payment processors, hosting services)

  • Legal authorities if required by law

4. Security

We implement strict technical and organizational measures to protect your data from unauthorized access, loss, or disclosure.

5. Data Retention

Your data is retained only as long as necessary to manage our business relationship, then archived in accordance with legal requirements.

6. Your Rights

Under applicable laws, you have rights regarding your personal data, including:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to object

  • Right to data portability

To exercise these rights, please contact us at: contact@luxeniova.com

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Policy Updates

This policy may be updated occasionally. We encourage you to review it regularly to stay informed.

Contact

If you have any questions about privacy, feel free to contact us at: contact@luxeniova.com